Return Policy
Effective Date: April 1, 2026
1. Return Policy Overview
This return policy explains the conditions, process, and requirements for returning products purchased from COFOR USA LLC through:
https://cofor.us
By placing an order, you agree to the terms outlined in this return policy.
2. Return Eligibility Under This Return Policy
Products may be eligible for return if they meet the following conditions:
· The return request is submitted within 15 days of delivery
· The product has not been installed, used, or modified
· The product is returned in its original packaging
· All original accessories, manuals, and components are included
Products showing signs of installation, damage, or misuse may not be eligible under this return policy.
3. Non-Returnable Items
Under this return policy, the following items are not eligible for return:
· Products that have been installed or used
· Products damaged due to improper installation
· Products returned without original packaging
· Custom or special-order items
4. Return Request Process
To initiate a return under this return policy, customers must contact COFOR USA LLC and provide:
· Order number
· Product details
· Reason for the return
· Photos of the product (if required)
Requests must be submitted via:
Once approved, customers will receive return instructions.
5. Return Shipping
Unless the product is defective or damaged upon arrival, customers are responsible for return shipping costs.
We recommend using a trackable shipping service.
COFOR USA LLC is not responsible for items lost during return shipping.
6. Inspection of Returned Products
All returned products are inspected upon arrival.
If the product meets the conditions outlined in this return policy, a refund will be issued to the original payment method.
COFOR USA LLC reserves the right to reject returns that do not comply with this policy.
7. Refund Processing
Approved refunds will be processed within 5–10 business days after inspection.
Shipping charges are non-refundable unless:
· The product is defective
· The return is due to an error by COFOR USA LLC
8. Damaged or Defective Products
If a product arrives damaged or defective, customers must contact COFOR USA LLC within 48 hours of delivery.
Customers may be required to provide:
· Photos of the product
· Photos of the packaging
· Order details
COFOR USA LLC will evaluate the issue and provide a resolution, which may include replacement or refund.
9. Additional Return Policy Information
This return policy is designed to ensure transparency and fairness for all customers.
Customers are encouraged to carefully review return conditions before installation or use, as installed products may not qualify for return.
10. Learn More About Consumer Rights
Learn more about return and refund policies here:
https://www.ftc.gov/business-guidance/resources/advertising-marketing-internet-rules-road
11. Contact Information
For questions regarding this return policy, please contact:
🌐 Website:
https://cofor.us
📧 Email:
hello@cofor.us