Product Warranty Policy
Effective Date: April 1, 2026
1. Product Warranty Coverage
This product warranty policy explains the coverage, conditions, and warranty process for all products sold by COFOR USA LLC through:
https://cofor.us
COFOR USA LLC provides a limited manufacturer warranty covering defects in materials and workmanship under normal use conditions.
The standard warranty period for COFOR products ranges from 1 to 2 years, depending on the specific product model.
Warranty coverage begins on the date of purchase.
2. Products Covered Under This Warranty Policy
This product warranty policy applies to a wide range of COFOR products, including but not limited to:
· 12V / 24V truck air conditioning systems
· Diesel air heaters
· Portable refrigeration units
· Propane refrigerators
· Hotel minibars
· Electronic safes
Warranty duration may vary depending on the product category and model.
3. Product Warranty Conditions
To qualify for warranty service under this product warranty policy, the following conditions must be met:
· The product must be used under normal operating conditions
· The product must be installed correctly according to manufacturer instructions
· The customer must provide valid proof of purchase
⚠️ Improper installation may void the warranty.
COFOR USA LLC strongly recommends installation by qualified technicians familiar with vehicle electrical systems and equipment installation.
4. What This Product Warranty Covers
This product warranty policy covers defects related to:
· Manufacturing faults
· Defective components
· Malfunction under normal operating conditions
If a defect is confirmed, COFOR USA LLC may, at its sole discretion:
· Repair the product
· Replace defective components
· Replace the product with an equivalent model
5. What This Product Warranty Does Not Cover
This product warranty policy does not cover damage resulting from:
· Improper installation
· Incorrect wiring or electrical connections
· Misuse or abuse of the product
· Unauthorized modifications or repairs
· Accidents or external damage
· Normal wear and tear
· Failure to follow installation or operating instructions
Products showing signs of misuse or unauthorized modification may not qualify for warranty service.
6. Product Warranty Claim Process
To submit a claim under this product warranty policy, customers must contact COFOR USA LLC and provide:
· Order number or proof of purchase
· Product model
· Description of the issue
· Photos or videos showing the problem (if applicable)
Claims must be submitted via:
Additional information may be required to properly evaluate the claim.
7. Inspection and Resolution
COFOR USA LLC reserves the right to inspect the product before approving any warranty claim.
If the claim is approved, COFOR USA LLC will determine the appropriate resolution, which may include:
· Repair of the product
· Replacement parts
· Product replacement
The final resolution will depend on product condition and availability.
8. Shipping Costs for Warranty Claims
Customers may be responsible for shipping costs associated with warranty claims unless otherwise specified.
Shipping responsibilities will be clearly communicated during the warranty claim process.
9. Limitation of Warranty
This product warranty policy applies only to the original purchaser and is non-transferable.
The warranty covers only the product itself and does not include:
· Labor costs
· Installation costs
· Vehicle downtime
· Indirect, incidental, or consequential damages
10. Additional Warranty Information
This product warranty policy is designed to provide transparency and confidence to customers purchasing COFOR products.
Customers are encouraged to carefully review all warranty conditions before installation and use. Proper installation and operation are essential to maintain warranty validity and ensure optimal product performance.
11. Learn More About Warranty Regulations
Learn more about consumer warranty standards here:
https://www.ftc.gov/business-guidance/resources/businesspersons-guide-federal-warranty-law
12. Contact Information
For warranty questions or claims, please contact:
🌐 Website:
https://cofor.us
📧 Email:
hello@cofor.us